EngaigeNow
Retail

Welcome back

Sign in to your admin console

Signs in with the demo credentials — nothing to type.

Running a hospitality venue? Sign in at app.engaigenow.com

Reset your password

Enter your work email and we'll send you a link to set a new password.

You are managing   as the platform team. Changes are recorded against them.
EngaigeNow Admin console
Your business
Getting set up Overview Stores & departments
—
Safety review0 New supplier products0 Your look & products QR codes Users Staff training
Sign out

Overview

Getting set up

What's left before your assistant goes live in store.

Loading…

Shopper questions

The last seven days, across every store.

Answered on the spot Sent to a person
Loading…
Safety review

Loading…

New supplier products

Loading…

Your stores

Where your assistant is answering.

Show all
Loading…

Stores & departments

Add a store, then set up the departments inside it — the same departments you'll choose from when you generate a QR code.

Printed under this store's QR codes. Leave it blank and we'll make one from the name.

Loading…

Safety review queue

You approve safety information before any shopper sees it.
Prices, stock and product information publish automatically from the supplier's own documents. Only safety claims need approval.
ItemRiskSourceStatus
Loading…
Select an item to review it side-by-side with its cited source.

New supplier products

Check a few products before we load the rest.
If we've read a supplier's website wrongly, it'll be wrong the same way on every one of their products. Fifteen is enough to catch that.
Loading…

Your look & products

Your colours, logo and how your assistant speaks. Prices and safety notices keep their standard layout so shoppers always recognise them.

Brand colours & style

Your brand colours, as shoppers see them.

Your assistant

How your assistant greets shoppers and how it sounds.

Open your assistant
?
—
?
JPEG or PNG. We crop it to a circle.

This is your assistant's face, shown in a circle next to what it says in the chat. It is not your shop's logo — that's set separately, under “What shoppers see first” below.

What shoppers see first

The greeting, the suggested questions and your privacy notice, on the first screen after someone scans.

—

JPEG or PNG. We resize it for you.
Your name, as shoppers see it—
Greeting—
Suggested questions—
Privacy notice link—

The first thing your assistant says. Leave blank for the standard greeting.

Tapable buttons under the greeting. Leave them all blank for the standard four.

Shown in the notice every shopper sees. Without one it tells them to ask a team member.

From your suppliers

Product knowledge written by the suppliers you buy from. Tell us who you buy from and their products answer questions on your floor — you don't type any of it.

Tick a supplier and their product knowledge starts answering questions in your stores. Untick them and it stops. Suppliers we can already see on your shelves are ticked for you.

Loading…

What you stock

What's on your shelves, what you charge and where to find it. Product detail comes from your suppliers' own catalogues — this is the part only you know.

R
Show all
ProductCategoryPriceStockAisleSafetyActions
Loading…

QR codes

Each code opens your assistant for one store and department. Generate one, print it, and put it up.

Moved a department? Update it here — the old code redirects to the new one, so you never reprint your stickers.

—
Generate one to preview
Scan to ask the in-store assistant
Generate one to preview
Download
NameStoreDepartmentTypeStatusActions
Loading…

Users

Who can sign in, and what each person can do.

NameRoleStoreStatusActions
Loading…